Senators ponder more federal actions on health care cybersecurity

While there are experts and resources available, health care systems across the nation could use more help from the federal government to strengthen their computer networks against malicious attacks.

The U.S. Senate Committee on Homeland Security & Governmental Affairs joined the public discourse over health care cybersecurity – and the urgency of threats – on March 16. The hearing, titled “In Need of a Checkup: Examining the Cybersecurity Risks to the Healthcare Sector,” included testimony from four industry experts.

They did not suggest an easy, quick, one-size-fits-all solution to bolster protections for the computer networks physicians, clinicians, and support staff use to record patient information.

But the four panelists described the nature of the problem and why health care information is so valuable to online thieves who can sell the data, hold it for ransom, or threaten disclosure to patients. There are security measures health care workers and their supporters in government can do right now, and possible solutions that could help in the future.

Speaking to senators

The witnesses included:

  • Scott Dresen, senior vice president for information security and chief information security officer for Corewell Health
  • Kate Pierce, senior virtual information security officer for Fortified Health Security
  • Greg Garcia, executive director for cybersecurity for the Healthcare and Public Health Sector Coordinating Council
  • Stirling Martin, senior vice president and chief privacy and security officer for Epic Systems

Size matters

Large health care systems have dedicated staff who can monitor the computer networks, sometimes 24 hours a day. The experts agreed small and medium-sized health care systems don’t have enough workers to do the same.

What’s more, if an urban hospital has to shut down systems due to a cyberattack, patients usually have other nearby options to seek care. That’s not the case in rural areas, Pierce said.

“The impact on our rural communities during an attack is hard to overstate,” Pierce said. “The impact on patient safety is easy to comprehend. Delays in care can directly contribute to negative outcomes for many high-risk conditions. Facilities that continue to treat patients are challenged to provide high levels of patient care without access to patient information, safety alerts, delays in results, and other key tools.”

She suggested at least four changes that could help:

  • Create minimum, reasonable, achievable standards for cybersecurity, instead of recommendation that by necessity lag when physicians and staff must prioritize patient care.
  • Make money available, especially for small and rural hospitals.
  • The government needs better coordination of its cybersecurity efforts.
  • An emergency cyber disaster relief program would help small and rural hospitals recover more quickly from attacks.

Collaboration can help

Dresen offered two examples of collaboration and training new workers to strengthen cybersecurity.

The Michigan Health Care Cybersecurity Council convened health care organizations 10 years ago under the governor’s sponsorship to share best practices.

“It connected large systems with small systems so that you gave that connectivity and access to expertise to everybody in the state to help improve the state of the healthcare sector overall,” Dresen said. The West Michigan Center for Arts and Technology, which Peters visited last year, also offers free computer training and certifications for students to provide new talent in the health care sector, Dresen said.

Resources available

There are at least two publicly available resources for health care leaders and information technology professionals to use in developing cybersecurity plans, Garcia said.

In the Cybersecurity Information Sharing Act of 2015 Congress directed the U.S. Department of Health and Human Services (HHS), with other agencies, to develop a series of cybersecurity best practices for health systems. That work is known as the 405(d) program for the section of law, and as the Health Industry Cybersecurity Practice: Managing Threat and Protecting Patients, with 10 best practices to protect health care computer networks. An updated set of best practices is due soon this year, Garcia said.

“So this is this is partnership at its at its best, where there is consensus about what health systems need to do in cybersecurity, some of the basic blocking and tackling, not necessarily expensive, no high investment level,” Garcia said. “But some of the foundational elements of good cybersecurity practices.”

The Healthcare and Public Health Sector Critical Infrastructure Security and Resilience Partnership, an industry partner with HHS, also offers free resources to enhance cybersecurity, Garcia said.

Standards are needed

Martin agreed there is no shortage of recommendations and guidance, but taking stock of those resources and deciding what to do is another thing. He agreed a key thing is for the federal government to establish minimum thresholds for security best practices, and those thresholds must change over time.

He agreed with Pierce that, whether large or small, health care organizations are balancing lots of different competing priorities. “Trying to balance all of those different competing priorities is incredibly challenging and having that minimum target to shoot for will help make sure everyone is marching towards that target, and ultimately raise the security posture of everyone in the community,” Martin said.

The witnesses’ opening testimony is posted online. After those statements, they answered questions by Peters and committee members Sen. Kyrsten Sinema, I-Arizona; Sen. Thomas R. Carper, D-Delaware; Sen. Margaret Hassan, D-New Hampshire; Sen. Jacky Rosen, D-Nevada; Sen. Alex Padilla, D-California; Sen. Josh Hawley, R-Missouri; Sen. Richard Blumenthal, D-Connecticut. The full Committee hearing is available online.

Rural Texans must travel long distances for basic health care needs


Rural Texans must travel long distances for basic health care needs

A truck passes a county road in Bailey Co. on March. 6, 2023.

A truck drives down Highway 84 towards Muleshoe. The town is closer to New Mexico than it is to Lubbock, the nearest city.


Google flexes its health care AI muscle

Illustration of a robot arm lifting a medical cross

Illustration: Annelise Capossela/Axios

Google showed off an array of new artificial intelligence (AI)-driven health care tools on Tuesday, from a souped-up chatbot that can shed light on your medical symptoms to enhanced search features that tell you if a doctor takes Medicaid.

Why it matters: There’s an arms race among big tech companies to infuse their products with AI — but the results, particularly in health care, can have unwanted consequences or pitfalls, like racial bias, privacy concerns and ethical problems.

Driving the news: The “large language model” that Google has been building for the medical world — an AI chatbot called Med-PaLM 2 — now consistently passes medical exam questions with a score of 85{bf0515afdcaddba073662ceb89fbb62b6b1bf123143c0e06b788e1946e8c353f}, placing it at “expert” doctor level, the company said.

  • That’s an 18{bf0515afdcaddba073662ceb89fbb62b6b1bf123143c0e06b788e1946e8c353f} improvement from the system’s previous performance, per the company, and “far surpasses similar AI models.”
  • A rival generative AI tool, ChatGPT, also passed the medical exams — but just barely. (ChatGPT’s creator, OpenAI, just released a new, more powerful version of its underlying tech.)
  • Google’s system is being trained to “retrieve medical knowledge, accurately answer medical questions, and provide reasoning,” the company says.

Yes, but: Google acknowledges AI’s shortcomings in the medical realm.

  • “There’s still a lot of work to be done to make sure [Med-PaLM 2] can work in real-world settings,” reads a blog post from Yossi Matias, a Google vice president of engineering and research, and Greg Corrado, its head of health AI.
  • Google found “significant gaps” when the tool was “tested against 14 criteria — including scientific factuality, precision, medical consensus, reasoning, bias and harm,” per the post.
  • “We look forward to working with researchers and the global medical community to close these gaps and understand how this technology can help improve health delivery.”

Meanwhile: Google’s conversational AI technology Duplex has called hundreds of thousands of U.S. health care providers to see if they accept Medicaid. The results are being displayed in Google Search, ahead of a March 31 re-enrollment deadline.

  • Google Search results will also soon highlight “providers that identify as community health centers offering free or low-cost care,” the company said.
  • And an improved version of Fitbit’s health metrics dashboard will soon be available — in some cases without a subscription — to help people map changes and trends in their breathing rate, skin temperature and blood oxygen.

What they’re saying: “The future of health is consumer-driven,” Karen DeSalvo, Google’s chief health officer, told reporters.

  • “People will expect a mobile-first experience with more personalized insights, services and care.”

Zoom out: Google is also deploying AI tools to help offer high-quality, low-cost medical diagnostics globally.

  • Ultrasound devices with Google AI are being used to detect breast cancer in Taiwan and determine gestational age in expectant mothers in Kenya.
  • Another Google AI tool that checks chest X-rays for signs of tuberculosis is being rolled out in Sub-Saharan Africa.
A schematic image of an ultrasound of a pregnant uterus and a screen that shows gestational age.
Google’s AI-powered ultrasound system. Image: Courtesy of Google

Between the lines: The company is acutely aware of criticisms that “Dr. Google” can sometimes lead users to misleading or dangerous health guidance.

  • Another new YouTube feature helps people “find human answers” to their health questions, said Garth Graham, director and head of health care and public health at Google/YouTube.

Google also announced a partnership with ThroughLine, which connects users to free mental health crisis support in more than 100 countries.

  • “This will increase the number of crisis helplines that appear at the top of search results,” reads a blog post from DeSalvo. The feature is aimed at “searches related to suicide, domestic violence and other personal crisis topics.”

The big picture: Even as they take breathtaking strides toward improving health care with AI, tech companies and others have been stumbling with what they’ve unleashed.

  • Older people covered by Medicare Advantage are finding their benefits cut off by AI algorithms no matter how dire their medical needs, a Stat News investigation found.
  • Verily Life Sciences, a unit of Google parent company Alphabet that focuses on treatment personalization, started laying off staff in January, per the Wall Street Journal.

On the plus side, AI is starting to detect breast cancers that radiologists miss, as the New York Times reports.

  • The development is “one of the most tangible signs to date of how AI can improve public health,” per the Times — yet the technology produces too many false positives and still needs to “show it can produce accurate results on women of all ages, ethnicities and body types.”

The bottom line: Medicine will always need to rely on a healthy mix of technology and human know-how.

  • “AI on its own cannot solve all of health care’s problems,” Alan Karthikesalingam, the surgeon-scientist who leads Google Health’s machine learning research group, said Tuesday.
  • “Medicine, after all, is about caring for people.”

Health care organization plans to convert former hotel in Seaside into housing

Oregon’s largest Medicaid provider, CareOregon, announced this week that it has purchased an old Red Lion Inn in Seaside for $8 million.

The hotel will be turned into housing for two different populations: there will be units for people with behavioral health needs and workforce housing for health care professionals.

Health care organization plans to convert former hotel in Seaside into housing

CareOregon, the state’s largest Medicaid provider, has purchased a former Red Lion Hotel in Seaside with the goal of turning it into both workforce housing and permanent supportive housing for people with behavioral health needs.

care of CareOr

CareOregon’s Columbia Pacific Coordinated Care Organization will run the building in partnership with Clatsop Behavioral Health.

“There’s no question about that and the shortage of housing on the North Coast is acute,” said Mimi Haley, executive director of Columbia Pacific CCO. “Being able to solve the housing shortage issue by adding these 50 or 60 new apartments is a big deal.”

Clatsop County has the highest per capita homelessness rate in the state, and Haley pointed out that finding housing for this population could also improve their health outcomes.

“People who are unhappily housed have much higher rates of hospitalizations for situations that could have been handled in primary care,” said Haley. “They have much lower rates of engagement with the primary care system. They will often pass away at a much younger age, and they often have mental illnesses or substance use disorders that can’t be really addressed without stable housing.”

The facility will be staffed by people who have lived experience with homelessness or behavioral health issues 16 hours a day, seven days a week. There will also be a live-in resident manager who’s there 24/7.

Forty of the hotel rooms will be converted into permanent supportive housing for people with behavioral health needs, such as treatment for substance use disorder. The remaining 20 units will be turned into housing for another population that has had difficulty finding housing on the coast: healthcare professionals.

Amy Baker, the executive director of Clatsop Behavioral Health, says the agency has lost multiple employees who were unable to find housing.

“We actually rented a cottage so that we could relocate folks into that cottage while they tried to find more permanent housing,” said Baker. “Unfortunately, that one cottage isn’t even nearly enough.”

Haley hopes these units begin to address some of the challenges providers across Clatsop County have been experiencing with recruitment and retention.

“We know from our partners that they cannot recruit the providers that they need,” she said.. “We hear it all the time from all of our partners across all provider levels and types.”

The old hotel should start getting a makeover sometime this year, and Haley hopes it will be ready to open in spring of next year.

“The piece that gives me hope and faith is that you go into this work because you care about people,” said Baker, “and ultimately having a place for somebody to live, it’s just a good thing.”

A quirk in the Affordable Care Act is creating additional headaches.

Shock clinical costs are nothing at all new in the U.S., and they have come to be so commonplace in the 13 a long time since the landmark Cost-effective Treatment Act (ACA) became law that Congress lately passed laws aimed at banning the observe.

Occasionally a simple coding mishap can end result in a main headache for a client, as was the situation for Anthony, a 29-year-aged based mostly out of Norwalk, Conn.

When Anthony frequented his doctor for a regime yearly checkup — which his insurance policies system as a result of Cigna marketed as 100{bf0515afdcaddba073662ceb89fbb62b6b1bf123143c0e06b788e1946e8c353f} included with no a copay — he finished up getting a monthly bill for $132.09.

This was simply because his doctor’s business coded the take a look at as an “office visit” instead of an “annual checkup or preventative care.” In an effort and hard work to distinct up the confusion, Anthony identified as both of those Cigna and his doctor’s office environment, and Cigna confident him that it was just detailed underneath the wrong code and would be protected if the doctor’s billing department corrected it.

“I submitted a grievance to Westmed, and they forwarded it to the billing section,” Anthony explained to Yahoo Finance. “They turned down my ask for a number of occasions. In accordance to them, the place of work staff members experienced the ultimate phrase on the billing code. I was able to converse to the office environment staff members specifically also, but I’m not absolutely sure who was responsible for selecting the billing code there.”

A quirk in the Affordable Care Act is creating additional headaches.

Healthcare Radiology Manipulator Ludovic Foy prepares a lady before her lung cancer screening on December 16, 2021. (Image by Pascal POCHARD-CASABIANCA/AFP)

The expertise, he added, has been “really disheartening” and time-consuming, particularly just after he achieved out to numerous offices to consider to remedy the challenge.

“Wasted a bunch of time, and, frankly, I obtained cheated,” Anthony said. “In the close, I received no explanation why they employed the mistaken code, and the invoice was despatched to collections. It’s heading to harm my credit score rating and in the U.S., that also suggests my potential to obtain a location to hire or even buy a home if I ever get the opportunity. It’s the sort of factor you get rid of slumber around.”

‘They consider shorter-term’

A loophole in the ACA — frequently identified as Obamacare — is element of the motive why this problem persists in the U.S.

Less than the ACA, insurers are needed to cover preventive solutions these kinds of as cancer screenings, immunizations, and effectively-girl visits without having price-sharing, which means that the particular person receiving the providers is not essential to pay anything at all.

A research published in 2021 in the journal Preventive Medication discovered that “in addition to premium charges intended to deal with preventive treatment, Us residents with employer-sponsored coverage were being nevertheless billed involving $75 million and $219 million in total for services that should to be totally free to them.”

In this March 23, 2010 photo, President Barack Obama signs the Affordable Care Act in the East Room of the White House in Washington. (AP Photo/J. Scott Applewhite, File)

In this March 23, 2010 picture, President Barack Obama indicators the Affordable Treatment Act in the East Room of the White Dwelling in Washington. (AP Picture/J. Scott Applewhite, File)

“The ACA specified these procedures about what should be included, but then how that is essentially operationalized is remaining up to person insurers — what method codes are included under the umbrella of every of those products and services in same or spirit, who qualifies, how normally they can get them is up to each individual insurer,” Paul Shafer, assistant professor of wellbeing, legislation coverage, and administration at Boston College School of Public Overall health, advised Yahoo Finance.

In addition, last September, Decide Reed O’Connor — who formerly ruled that the ACA was unconstitutional, a final decision that was later overturned by the Supreme Courtroom — issued a ruling that it was also unconstitutional for the ACA to demand insurers to include preventive services without the need of copayments.

If that ruling had been to stand, at least 40{bf0515afdcaddba073662ceb89fbb62b6b1bf123143c0e06b788e1946e8c353f} of grown ups indicated in a new Early morning Seek the advice of study that they would not be keen to pay out for a the greater part of the preventive solutions lined by the ACA mandate.

Even though the primary purpose of preventive visits is to reduce more time-expression difficulties from arising down the line — thus getting rid of likely expenses — insurers never usually see it that way, particularly if a service provider lists a various code on a patient’s file.

“They think brief-time period — and I’m talking in specific about the publicly-traded providers,” Wendell Potter, president of the Center for Well being and Democracy and previous executive at Cigna and Humana, advised Yahoo Finance. “They’re the types who are dominant in this location. They know there is a excellent likelihood that a man or woman who’s enrolled in a Cigna strategy now may well in the next 50 percent of this 12 months be enrolled in a United strategy, or even up coming thirty day period could be enrolled in a United strategy or a Humana approach. Persons alter work opportunities, and when they adjust positions, that usually necessitates that they have to get the job done with a new carrier with a new community of health professionals. And all of that goes with that.”

Fundamentally, insurance policy corporations increase by having current market share from each and every other, and Potter and other business industry experts refer to this as “churn.”

Former CIGNA executive Wendell Potter moderates a forum on denied coverage by insurance companies March 10, 2010 in Washington, DC. (Photo by Alex Wong/Getty Images)

Former CIGNA executive Wendell Potter moderates a discussion board on denied coverage by coverage organizations March 10, 2010 in Washington, DC. (Picture by Alex Wong/Getty Photographs)

Therefore, Potter claimed, “they decide on to have a limited-expression target and don’t have the fascination truly in carrying out what is correct for anyone down the road mainly because they are just earning a guess that they very likely will not have that person enrolled for a lengthy period of time of time.”

The No Surprises Act, which became regulation in 2021, was intended to protect against sufferers from obtaining surprise medical charges. However, it also will come with one more loophole: The law safeguards people getting treatment from out-of-network suppliers and out-of-network crisis companies, but it isn’t going to utilize in instances where by the treatment is getting supplied by in-community vendors, irrespective of regardless of whether or not it ought to be free for the individual.

“Policymakers and employers and the media, to a large extent, are missing some essential parts of our well being care system that want a lot more scrutiny,” Potter claimed. “We are really focusing on a handful of precise parts exactly where individuals in unique are at a good downside. Increasingly, this is an area wherever we find people today are owning difficulties when there is a dispute or glitch in refusing to fork out a declare.”

Not-so-cost-free treatments

Simply because of these loopholes, sufferers normally come across on their own billed for routine techniques that commonly are totally covered by their health insurance plan.

Various people, who questioned to continue being unnamed due to privacy worries, shared with Yahoo Finance the types they ended up expected to signal in buy to be noticed for regime physicals and other preventive exams.

In a single of the types, an unique was instructed that if they talked over any new or long-term health care difficulties with their health practitioner, their insurance policies would be billed for each an place of work take a look at and a preventive wellbeing examination.

For another specific, their form indicated that if they discussed new acute disorders or a worsening chronic ailment, if a diagnostic take a look at was requested, or if a remedy modified, they would also be matter to two separate bills.

“There are a large amount of gray places but usually, individuals should not be billed,” Jenifer Bosco, a employees lawyer at the Countrywide Buyer Law Center, informed Yahoo Finance. “In the worst situation, some companies do engage in what’s referred to as upcoding where they will try out to invoice for factors or get reimbursed at a substantial amount for factors that actually need to be possibly preventive or should really be billed at a lower fee.”

For case in point, a preventive colonoscopy meant to monitor for most cancers is required to be protected at 100{bf0515afdcaddba073662ceb89fbb62b6b1bf123143c0e06b788e1946e8c353f} by overall health coverage companies. Nevertheless, if a polyp is discovered and eliminated from the individual throughout that screening, that method turns into a “surgery” somewhat than a screening and is billed as such.

“It can make zero sense charging the expense of some thing or the value to the individual for a little something when they’re practically mid-method,” Bosco explained. “You can basically monthly bill two visits for the very same time, which I imagine intuitively just does not make a lot of sense to most folks. If you’re likely in for one particular check out, how can you be billed for two and also be losing that cost-free preventive pay a visit to at the very same time?”

According to the Preventive Medicine analyze, patients had been saddled with a complete of $12.8 million for preventive colorectal screenings in 2018, though wellness visits incurred expenses of up to $73.1 million.

“It feels a minor little bit like a bait and swap, and that’s not on the medical doctors,” Shafer said. “That’s just how we’ve established up the reimbursement guidelines and every little thing else. It is disheartening.”

—

Adriana Belmonte is a reporter and editor masking politics and wellbeing care plan for Yahoo Finance. You can comply with her on Twitter @adrianambells and access her at adriana@yahoofinance.com.

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Director of Central Texas VA Health Care addresses veterans at town hall meeting

BRYAN, Texas (KBTX) -Brazos County veterans weighed in on the top quality of their overall health care and what they’d like to see adjust throughout a city corridor meeting Saturday.

The celebration was hosted by the American Legion Article 159 in Bryan and the Brazos County Veteran Services Workplace.

The town Hall was moderated by Michael Kiefer, Director of the Central Texas Veterans Wellness Care Program.

Health professionals, assert specialists, and other reps from the Texas Central VA Overall health Treatment Process, Bryan-School Station VA Clinic have been existing at a town corridor conference. They explained modern improvements and improvements to VA health care and dealt with veterans’ concerns in both group and 1-on-just one settings.

“I just desired to appear out and greet our veterans who wanted to occur out and greet us,” Kiefer claims. “I think veterans react to that individual conversation instead than just undertaking items remotely or via social media.”

At the city corridor, every single topic was open for dialogue, but there was a significant emphasis on informing veterans about neighborhood treatment. This program aims to make improvements to health care in rural communities, like Bryan-higher education station, in which the nearest VA medical center is more than an hour away.

“Since we are remote, a very long way from the VA Hospital we’re really heading to use the services around Bryan-College Station for specialty care,” states Alfred Paterson, Brazos County Veterans Company Officer.

According to the Veterans Administration, the Veterans Neighborhood Care Program (VCCP) provides eligible veterans with the alternative to acquire healthcare companies from a regional group health care company, based mostly on their health care prerequisites and eligibility requirements. Nevertheless, veterans can still select to receive health care products and services from a VA clinical facility. To avoid being charged for group treatment, VA approval is essential for most circumstances. VA staff associates are dependable for deciding eligibility for group care.

Paterson states having the more care options locally will be useful for veterans, their family members, and caregivers.

“It’s so considerably easier to go 15 minutes to your doctor’s pay a visit to at Baylor Scott & White or St. Joseph as opposed to using an complete day to go up to Temple,” said Patterson. “if a veteran for example, an aged veteran who has a back again issue for him or her to travel an hour and fifty percent just one way to Temple is hard.”

Brazos Valley Veterans Provider Officers

Brazos County Veterans Company Business 200 South Texas Avenue, Suite 167, Bryan, TX 77803 Mobile phone: (979) 361-4360 Email: apatterson@brazoscountytx.gov

Burleson County Veterans Support Officer Franklin Karasek 100 W. Buck, Suite 104, Caldwell, TX 77836 Cellphone: 979-567-6360

Madison County Veterans Assistance Officer 101 West Main, Suite 115, Madisonville, TX 77864 Mobile phone: 936-348-2244 Email: erica.greene@madisoncountytx.org

Robertson County Veterans Assistance Officer Paul Baker 209 Cedar Street, Hearne, TX 77859 Cellphone: 979-280-5994

Leon County Veterans Services Officer Kimberly Cervantes 113 West Primary, Annex I, 2nd Flooring, PO Box 429, Centerville, TX 75833 Mobile phone: 903-536-3666 E mail: vso@co.leon.tx.us

Washington County Veterans Support Officer Eric Posern Washington County Courthouse Annex, 105 W. Major Road, Suite 102, Brenham, TX 77833 Cellphone: (979) 277-6228

Grimes County Veterans’ Expert services Officer Jay Lafferty 270 FM 149 W. (located in the Grimes County Justice & Business enterprise Heart upcoming to the Sheriff’s Section), PO Box 811, Anderson, TX 77830 Cellular phone: (936) 873-4490

Files from Saturday’s City Hall